DOA Management (Dead on Arrival)
Eerste contact in geval van DOA: -
Periode van DOA: -
DOA Procedure:
-
Garantie management
Eerste contact bij garantie claim: Kyocera
Garantie periode:
1 Jaar
Garantie procedure:
For RMA/DOA:https://dnl.kyopartners.com/For first time log on, reseller needs to request a log in by mail:rma@dnl.kyocera.comWith KYOCERA Contract:https://kyo-web02.svc.kyoceradocumentsolutions.eu/KDNL-Customerweb/Login.aspx?db=1&lang=nl-NLFor first time log on reseller needs to request access by mail with serial or contract number:service.dispatch@dnl.kyocera.com KYOCERA helpdesk020 58 77 250Dial 1 - Please keep serial or contract number readyAlso for toner ordering. Without KYOCERA Contract:https://www.kyoceradocumentsolutions.nl/extranet/nl/nl/index/service/service_aanvraagformulier.html For first time log on reseller needs to request access by mail :marketing2@dnl.kyocera.com KYOCERA helpdesk0900- 2020498 (End-User support)(€ 1,00 per call)Toner ordering through sales.administration@dnl.kyocera.com